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Privacy Policy

At Nitsa Tours (nitsatours.in), accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Nitsa Tours and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at sales@nitsatours.in.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Inquiry and Booking Data: When you contact us for a quote or book a tour, we may ask for your contact information, including items such as your full name, email address, phone number, and destination preferences.

  • Travel Documentation: To facilitate travel arrangements, flight bookings, and visa applications, we may collect passport details, date of birth, and other travel-related identification documents.

  • Payment Details: Financial details required to process transactions are collected securely via our authorized payment partners. We do not store full credit/debit card information on our servers.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our travel services and website.

  • Improve, personalize, and expand our website experience and custom travel itineraries.

  • Understand and analyze how you use our website.

  • Process bookings, coordinate hotel and flight reservations, and process visa submissions.

  • Communicate with you regarding updates, itineraries, and promotional content related to your travel.

  • Provide customer support and ensure safety during your trips.

  • Find and prevent fraud.

3. Sharing Your Information (Third-Party Disclosure)

To deliver your booked itineraries, Nitsa Tours acts as an intermediary. We only share necessary portions of your personal data with trusted third parties under strict confidentiality, including:

  • Airlines, hotels, cruise lines, and transport providers to secure your bookings.

  • Local destination management operators and tour guides managing your itinerary.

  • Authorized embassies, consulates, or visa processing agents for required travel documents.

  • Payment processors to complete your transactions securely.

We do not sell, rent, or trade your personal information to third-party marketing companies.

4. Log Files and Analytics

Nitsa Tours follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

5. Cookies and Web Beacons

Like any other website, Nitsa Tours uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Data Security

We implement industry-standard security measures to maintain the safety of your personal data. Your sensitive identification and documentation information are transmitted securely via encrypted paths. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data held by Nitsa Tours.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions, provided it does not conflict with local financial or travel regulatory record-keeping laws.

8. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.